PDF
Download PDF
Download page Отсутствие зависимостей для запуска бэкенда kyocera.
Отсутствие зависимостей для запуска бэкенда kyocera
Статья является возможным решением инцидента Не работает драйвер Kyocera
Окружение
Astra Linux Special Edition 1.8
Диагностика
- Проверить вывод команды:
SANE_DEBUG_DLL=255 scanimage -L
CODElibtiff.so.5: cannot open shared object file: No such file or directory
CODE[17:15:50.452367] [dll] load: searching backend `kyocera_wc3_usb' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane:/usr/lib64/sane' [17:15:50.452373] [dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_wc3_usb.so.1' [17:15:50.452392] [dll] load: dlopen()ing `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_wc3_usb.so.1' [17:15:50.452862] [dll] load: dlopen() failed (libtiff.so.5: cannot open shared object file: No such file or directory) [17:15:50.452874] [dll] load: searching backend `kyocera_wc3' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane:/usr/lib64/sane' [17:15:50.452880] [dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_wc3.so.1' [17:15:50.452900] [dll] load: dlopen()ing `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_wc3.so.1' [17:15:50.453124] [dll] load: dlopen() failed (libtiff.so.5: cannot open shared object file: No such file or directory) [17:15:50.453139] [dll] load: searching backend `kyocera_gdi_a3' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane:/usr/lib64/sane' [17:15:50.453145] [dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_gdi_a3.so.1' [17:15:50.453164] [dll] load: dlopen()ing `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_gdi_a3.so.1' [17:15:50.453769] [dll] load: dlopen() failed (libtiff.so.5: cannot open shared object file: No such file or directory) [17:15:50.453781] [dll] load: searching backend `kyocera' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane:/usr/lib64/sane'
CODE
Решение
Ответ доступен с подключенной услугой «Техническая поддержка».
Внимание! Для авторизации используйте учетные данные Личного кабинета
Если учетная запись от новой версии личного кабинета отсутствует, просим писать на почту lk@astralinux.ru
- Проверить вывод команды:на предмет наличия ошибок вида:
SANE_DEBUG_DLL=255 scanimage -L
Например:libtiff.so.5: cannot open shared object file: No such file or directory
[17:15:50.452367] [dll] load: searching backend `kyocera_wc3_usb' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane:/usr/lib64/sane' [17:15:50.452373] [dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_wc3_usb.so.1' [17:15:50.452392] [dll] load: dlopen()ing `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_wc3_usb.so.1' [17:15:50.452862] [dll] load: dlopen() failed (libtiff.so.5: cannot open shared object file: No such file or directory) [17:15:50.452874] [dll] load: searching backend `kyocera_wc3' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane:/usr/lib64/sane' [17:15:50.452880] [dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_wc3.so.1' [17:15:50.452900] [dll] load: dlopen()ing `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_wc3.so.1' [17:15:50.453124] [dll] load: dlopen() failed (libtiff.so.5: cannot open shared object file: No such file or directory) [17:15:50.453139] [dll] load: searching backend `kyocera_gdi_a3' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane:/usr/lib64/sane' [17:15:50.453145] [dll] load: trying to load `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_gdi_a3.so.1' [17:15:50.453164] [dll] load: dlopen()ing `/usr/lib/x86_64-linux-gnu/sane/libsane-kyocera_gdi_a3.so.1' [17:15:50.453769] [dll] load: dlopen() failed (libtiff.so.5: cannot open shared object file: No such file or directory) [17:15:50.453781] [dll] load: searching backend `kyocera' in `/usr/lib/x86_64-linux-gnu/sane:/usr/lib/sane:/usr/lib64/sane'
Возможная причина: Отсутствие зависимостей для запуска бэкенда kyocera . Перейти к решению.